Offices Closed – Thanksgiving
In observance of Thanksgiving our offices will be closed on Thursday, November 28, 2024. Our 24/7 help desk will be available by calling 800.247.2706.
In observance of Thanksgiving our offices will be closed on Thursday, November 28, 2024. Our 24/7 help desk will be available by calling 800.247.2706.
We are pleased to announce that Otter Tail Telcom (d.b.a. Park Region) has been awarded a Minnesota Border-to-Border Broadband Development Grant that will allow
We are proud to recognize two outstanding employees who have recently been honored for their exceptional dedication to safety. During our in-service day on
We are continuing to encourage our customers to sign up for autopay and/or e-billing. As our way to say thank you for doing this, we will provide you with a $5 BILL CREDIT
Park Region Telephone has members who have not cashed their capital credit checks. If you have any information about the people listed below, please email
Due to an all-employee in-service day our offices will be closed on Monday, October 14, 2024. Our 24/7 help desk will be available by calling 800.247.2706.
Tired of spam emails cluttering your inbox? If you receive suspicious or unwanted emails, don’t just delete them – report them! As the end-user, the best way to address
Throughout the month of October, members are encouraged to celebrate National Co-Op Month with us by stopping into our Underwood office to receive a magnetic
Park Region prohibits discrimination in all its programs and activities based on race, color, national origin, age, disability, and where applicable, sex, marital status, familial
Twice a year you may experience some degree of television interference due to “sun outages.” Such outages are caused by a phenomenon called a “solar satellite
It’s the end of an era at Park Region. Effective October 17, 2024, we will no longer be airing live content on our PRTV1 and 2 channels or online. We are proud to have
In observance of Labor Day our offices will be closed on Monday, September 2, 2024. Our 24/7 help desk will be available by calling 800.247.2706.
We are continuing to encourage our customers to sign up for autopay and/or e-billing. As our way to say thank you for doing this, we will provide you with a $5 BILL CREDIT
Great American Family is offering a free preview throughout the month of September. All month long prtvnow! subscribers will receive channel 187 at no additional cost.
After 37 years of dedicated service to Park Region, Network Helpdesk Technician Brenda Wilcox retired from the company in early August. Brenda has been a integral
As the new school year begins, Park Region is excited to welcome students, teachers, and parents back to the classroom. We understand the importance of education and
If you have recently changed your cell phone number, email address or mailing address, it is important we update our records. It is also important to keep your
Once again Park Region is excited to provide live local sports including football, soccer, and volleyball this fall season. Watch the Fergus Falls Otters, Underwood
Park Region announces the resignation of esteemed board member Eugene Ouren. After 25 years of dedicated service, Eugene has decided to step down from the board.
Our local communities are at the heart of everything we do. In July, our team at Park Region had the opportunity to engage with community members at the Fergus Falls
The Foundation for Rural Service awards grants through the Community Grant Program up to $5,000 for nonprofit organizations in our communities doing great
Are you tired of the endless buffering, the spinning wheel of frustration, and the agony of slow wi-fi? We feel your pain! We believe buffering is suffering, but we’ve got the
We are continuing to encourage our customers to sign up for autopay and/or e-billing. As our way to say thank you for doing this, we will provide you with a $5 BILL CREDIT
In observance of Independence Day our offices will be closed on Thursday, July 4, 2024. Our 24/7 help desk will be available by calling 800.247.2706.
We are thrilled to introduce and welcome Joe Ouren to our team! Joe joins us as a Combination Technician, bringing expertise in installation, maintenance, and customer
Again this year Park Region will be live streaming the 4-H livestock shows at the West Otter Tail County Fair. These shows can be viewed online at
The Foundation for Rural Service awards grants through the Community Grant Program up to $5,000 for nonprofit organizations in our communities doing great
Are you tired of the endless buffering, the spinning wheel of frustration, and the agony of slow wi-fi? We feel your pain! We believe buffering is suffering, but we’ve got the
We are continuing to encourage our customers to sign up for autopay and/or e-billing. As our way to say thank you for doing this, we will provide you with a $5 BILL CREDIT
We are continuing to encourage our customers to sign up for autopay and/or e-billing. As our way to say thank you for doing this, we will provide you with a $5 BILL CREDIT
Are you tired of the endless buffering, the spinning wheel of frustration, and the agony of slow wi-fi? We feel your pain! We believe buffering is suffering, but we’ve got the
As local graduates close this chapter and embark on new adventures, Park Region wants to extend our heartfelt congratulations to each graduate. Your hard work,
We are thrilled to announce more role transitions within our team at Park Region, reflecting our commitment to growth and opportunity from within our organization.
The Foundation for Rural Service awards grants through the Community Grant Program up to $5,000 for nonprofit organizations in our communities doing great
In observance of Memorial Day our offices will be closed Monday, May 27, 2024. Our 24/7 help desk will be available by calling 800.247.2706.
We are continuing to encourage our customers to sign up for autopay and/or e-billing. As our way to say thank you for doing this, we will provide you with a $5 BILL CREDIT
The Foundation for Rural Service awards grants through the Community Grant Program up to $5,000 for nonprofit organizations in our communities doing great
UNDERWOOD, MN – Park Region hosted nearly 500 members and customers at their 2023 Annual Meeting and Customer Appreciation Event on Thursday, April 11, 2024 at
Park Region is thrilled to announce the date of the Annual Meeting and Customer Appreciation Event which will be held on Thursday, April 11, 2024 at the Underwood
The Foundation for Rural Service awards grants through the Community Grant Program up to $5,000 for nonprofit organizations in our communities doing great
At Park Region, we are committed to fostering a culture of growth, development, and adaptability. We constantly strive to optimize our operations, ensuring that we deliver
We are continuing to encourage our customers to sign up for autopay and/or e-billing. As our way to say thank you for doing this, we will provide you with a $5 BILL CREDIT
Park Region is thrilled to announce the date of the Annual Meeting and Customer Appreciation Event which will be held on Thursday, April 11, 2024 at the Underwood
You may qualify for discounted telephone OR internet service if your income level falls below 135% of the Federal Poverty Guidelines or if you are currently receiving benefits
Park Region and its affiliated companies encourage our customers to review our Internet Service Acceptable Use and Privacy Policies. We believe it’s important for
Federal laws allow us to use information from your current records to market and advise you on new products and services that may satisfy your communications
We are continuing to encourage our customers to sign up for autopay and/or e-billing. As our way to say thank you for doing this, we will provide you with a $5 BILL CREDIT
Park Region is thrilled to announce the date of the Annual Meeting and Customer Appreciation Event which will be held on Thursday, April 11, 2024 at the Underwood
Our offices will be closed on Monday, February 19, 2024 in observance of President’s Day. Our 24/7 help desk will be available by calling 800.247.2706.
Twice a year, you may experience some degree of television interference due to “sun outages.” Such outages are caused by a phenomenon called a “solar satellite
The Minnesota Telecom Alliance, of which Park Region is a member, has established a Foundation and will award $2,000-$3,000 scholarships to 7 high school seniors in
Selecting the right bandwidth package for your internet needs is crucial in ensuring a seamless online experience. As your internet service provider, we understand the
We are continuing to encourage our customers to sign up for autopay and/or e-billing. As our way to say thank you for doing this, we will provide you with a $5 BILL CREDIT
Park Region is thrilled to announce the date of the Annual Meeting and Customer Appreciation Event which will be held on Thursday, April 11, 2024 at the Underwood
Foundation for Rural Services (FRS), along with the National Telecommunications Cooperative Association (NTCA) and its members, strongly promotes the continuing
In 2003, the Do-Not-Call Act was signed into law. This legislation allowed for the establishment and enforcement of a national Do-Not-Call Registry giving consumers
With a new season, we’re excited to bring you the retirement of seasoned veterans and the arrival of fresh faces. From the achievements of our retiring colleagues to the
In observance of Christmas our offices will be closed on Monday, December 25, 2023, and in observance of New Years our offices will be closed on Monday, January 1,
While Santa Claus is busy preparing for the Christmas season at the North Pole, Park Region is providing your little ones a way to contact him by phone or email. For a
Foundation for Rural Services (FRS), along with the National Telecommunications Cooperative Association (NTCA) and its members, strongly promotes the continuing
Throughout 2023, we are encouraging our customers to sign up for autopay and/or e-billing. As our way to say thank you for doing this, we will provide you with a $5 BILL
This is a friendly reminder to add your account number to the check memo when making a payment through one of our drop boxes or in the mail. This is especially
To improve access to 911 emergency services, the Federal Communications Commission (FCC) adopted backup power obligation rules for any service provider
In observance of Thanksgiving our offices will be closed on Thursday, November 23, 2023. Our 24/7 help desk will be available by calling 800.247.2706.
Veterans Day, November 11th, is a great time to remember that our freedom isn’t guaranteed. Thank you to all members of our military, past and present, for protecting
Throughout 2023, we are encouraging our customers to sign up for autopay and/or e-billing. As our way to say thank you for doing this, we will provide you with a $5 BILL
Park Region is excited to provide live local sports for the winter sports season including hockey and basketball. Watch the Fergus Falls Otters, Underwood Rockets,
This is a friendly reminder to add your account number to the check memo when making a payment through one of our drop boxes or in the mail. This is especially
Federal laws allow us to use information from your current records to market and advise you on new products and services that may satisfy your communications
Celebrated by cooperatives nationwide during the month of October, National Co-Op Month is an annual opportunity to raise awareness of a trusted, proven way to do
In observance of Indigenous Peoples’ Day our offices will be closed on Monday, October 9, 2023. Our 24/7 help desk will be available by calling 800.247.2706.
Twice a year you may experience some degree of television interference due to “sun outages.” Such outages are caused by a phenomenon called a “solar satellite
This is a friendly reminder to add your account number to the check memo when making a payment through one of our drop boxes or in the mail. This is especially
Watch this season’s games on the area’s best fully featured streaming video service. Park Region’s prtvnow! provides crystal clear high-definition content for you to stream
Throughout 2023, we are encouraging our customers to sign up for autopay and/or e-billing. As our way to say thank you for doing this, we will provide you with a $5 BILL
Park Region prohibits discrimination in all its programs and activities based on race, color, national origin, age, disability, and where applicable, sex, marital status, familial
In observance of Labor Day our offices will be closed on Monday, September 4, 2023. Our 24/7 help desk will be available by calling 800.247.2706.
Park Region was happy to be involved in summer’s events in each of the communities we serve. Make plans now to attend these end of summer events:
Once again Park Region is excited to provide live local sports including football, soccer, and volleyball. Watch the Fergus Falls Otters, Underwood Rockets, Ashby
Add mysafeTnet by Park Region to your back-to-school list. Utilize parental controls with an easily monitored app. Experience Gigabit internet with the ultimate Wi-Fi 6E.
If you have recently changed your cell phone number, email address or mailing address, it is important we update our records. It is also important to keep your
Throughout 2023, we are encouraging our customers to sign up for autopay and/or e-billing. As our way to say thank you for doing this, we will provide you with a
Park Region is excited to be involved in summer events in each of the communities we serve. Make plans now to attend these summer events:
Looking for a flexible evening part time job? Want to attend high school sporting events for free? Camera operator opportunities are available to record games for
August is the final month to take advantage of FREE installation of all new services. To learn more about services Park Region provides, visit parkregion.com, stop by or call
Throughout 2023, we are encouraging our customers to sign up for autopay and/or e-billing. As our way to say thank you for doing this, we will provide you with a
BATTLE LAKE, MN – The Minnesota Department of Employment and Economic Development Office of Broadband Development announced the 2023 Minnesota
The Foundation for Rural Service is happy to announce that the 2023 Community Grant Program is now accepting applications. The Community Grant Program awards
Park Region is excited to be involved in summer events in each of the communities we serve. Make plans now to attend these summer events:
In observance of Independence Day our offices will be closed on Tuesday, July 4, 2023. Our 24/7 help desk will be available by calling 800.247.2706.
During the months of June, July, and August, we are providing FREE installation of all new services. To learn more about services Park Region provides, visit
Great American Christmas in July begins June 30th on the Great American Family channel. Throughout the month of July, prtvnow! subscribers will receive channel 187
Again this year Park Region will be live streaming the livestock shows at the West Otter Tail County Fair. These shows can be viewed online at
The Foundation for Rural Service is happy to announce that the 2023 Community Grant Program is now accepting applications. The Community Grant Program awards
Park Region is excited to be involved in summer events in each of the communities we serve. Make plans now to attend these June events:
During the months of June, July, and August, we are providing FREE installation of all new services. To learn more about services Park Region provides, visit
Throughout 2023, we are encouraging our customers to sign up for autopay and/or e-billing. As our way to say thank you for doing this, we will provide you with a
FERGUS FALLS, MN – Otter Tail Telcom (d.b.a. Park Region), a leading provider of high-speed internet and communications services, will begin construction of its
In 2023, Park Region will be sponsoring youth scholarships in partnership with the Foundation for Rural Services and Minnesota Telecom Alliance Foundation. We
We love our customers, tell us what you love about Park Region. Throughout the month of February, leave us a Google or Facebook review for a chance to win a $50
Park Region is thrilled to bring back the Underwood Lion’s pork chop dinner at the Annual Meeting and CustomerAppreciation Event. This year’s event will be held
Twice a year, you may experience some degree of television interference due to “sun outages.” Such outages are caused by a phenomenon called a “solar satellite
Our offices will be closed on Monday, February 20, 2023 in observance ofPresident’s Day. Our 24/7 help desk will be available by calling 800.247.2706.
In observance of Christmas our offices will be closed on Monday, December 26, 2022, and in observance of New Years our offices will be closed on Monday, January 2,
Throughout the month of December, we are accepting donations of non-perishable food items at our Fergus Falls and Underwood offices. These items will be delivered to
Throughout the month of November, we are encouraging our customers to sign up for autopay and/or e-billing. As our way to say thank you for doing this, we will provide
We are excited to announce an HBO and Cinemax Free Preview in November! The dates of our November 8-Day Free Preview are Tuesday, November 22nd through
In observance of Thanksgiving our offices will be closed on Thursday, November 24, 2022. Our 24/7 help desk will be available by calling 800.247.2706.
Veterans Day, November 11th, is a great time to remember that our freedom isn’t guaranteed. Thank you to all members of our military, past and present, for protecting
The 2022-2023 edition of the Park Region Telephone, Otter Tail Telcom, and Rothsay Telephone phone books directory is here. They have been delivered to residents and
Thank you to all who attended our 2019 Virtual Annual Meeting on Thursday evening, April 15th.
The following directors were elected by acclamation at this year’s meeting:
Dalton Exchange – Keith Sellner
Underwood Exchange – Bonnie Denzel
Ashby Exchange – Peter Hoff
Those members who registered and attended the meeting were entered into a prize drawing. Below is a list of the prize winners. Gift card winners will receive their gift card in the mail.
Again, thank you for attending. It is our privilege to serve you.
***Phishing Alert***
Over the last couple of days there has been a phishing scam circulating stating email communications should be directed to dunning-notification@prtel.com and that account profiles have been changed. Please do not reply to the email or click on the link to sign in or update your profile. Park Region would not modify or upgrade servers without notifying customers beforehand. Again, this is a scam.
Due to the State of Minnesota Mask Mandate:
Effective Monday, July 27, all customers must be wearing a mask upon entry to our business. Thank you for your cooperation.
Beginning June 1st, Park Region and Otter Tail Telcom will be reopening our retail centers with new hours and limitations.
Please check back in the coming days for updates.
We have been informed that many of our customers are not receiving calls from Verizon wireless customers. Our technical staff has confirmed that Verizon is not properly routing calls to us. We have also confirmed this problem is not isolated to our companies
We have made Wi-Fi hotspots available in our community for those who do not have access to the internet.
Park Region and its affiliates (Otter Tail Telcom, Rothsay Telephone Company, and Valley Telephone Company), herein referred to as Park Region Companies, have been monitoring the Coronavirus (COVID-19) situation very closely, and we’re implementing actions to protect the safety of our employees, customers, and network integrity. Internet and phone connectivity are a necessity for our daily lives at work and at home, especially during this crisis. This is why Park Region Companies have initiated plans to reduce the spread of Coronavirus (COVID-19) to its employees and customers. The following steps are being taken to help mitigate as much unnecessary risk as possible:
Park Region and its affiliated companies understand the importance a home Internet connection is to students and professionals. During this time of uncertainty, many public agencies, private businesses and schools are asking staff and students to remain home in the interest of personal and public safety.
We would like to invite you to join us for a movie under the stars. This summer we will be sponsoring thirteen different movies on fifteen separate evenings in three local communities!
Our Annual Meeting and Customer Appreciation event scheduled for Thursday, April 11, 2019 has been postponed to Thursday, April 25th, 2019 due to the potential for inclement weather.
Park Region Telephone is proud to sponsor a high school student on a trip of a lifetime! The selected student will receive an all-expense paid trip to Washington D.C., June 1-5, 2019
In 2019, the Foundation for Rural Service (FRS) will be awarding $125,000 in scholarships in honor of the Foundation’s 25th Anniversary! Each year, the foundation gives out $2,500 scholarships to an exceptional group of rural students for their first year of college or vocational school.
The Minnesota Telecom Alliance (MTA) Foundation is offering six $2,000 scholarships to high school seniors graduating in 2019. Scholarships are awarded after the student demonstrates a successful completion of the first year of college or technical school.MTA_Scholarship_Form_2019
You don’t have to look very far to find, hear about or see an ad for Smart Home products. So why all the interest anyway and why now? Actually, the first real smart home device, the Echo IV, a grocery shopping list computer was created in the mid 1960’s. This is of course was long before the Internet become a service available to the public and personal computing was feasible.
After 5 years of service, Vining Board Member Carol Green-Kiemle resigned from Park Region Telephone’s Board on April 30th.
Park Region Telephone is pleased to announce the appointment of Joyce Herbranson of Vining to the Board of Directors. Joyce will be completing the term for Carol Green-Kiemle who has moved out of the service area.
FUNDS RAISED BENEFIT FURRY FRIENDS – This winter our company took a “Casual Monday” idea and applied a charitable angle. December through March, employees were given the opportunity to wear blue jeans to work on Mondays. In order to do so, participants agreed to make a charitable donation.
What makes Park Region’s Wi-Fi experience different from purchasing your own Wi-Fi router from a big-box store? It makes sense because it’s easy AND affordable at the same time.
FRS SEEKING STUDENTS TO TAKE THE APP CHALLENGE – Students in grades 7-12 are invited to join the FRS Rural Youth App Challenge!
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